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Only recording events

Lyd
Community Member

Hey, I had an email from nest saying refunding me my subscription after years of working fine. I’ve managed to migrate my account with google. And than paid google a subscription to get my saved recordings back… but now it’s only recording events … o found it so helpful to scroll back as o can tell when my daughters car is back when I’m away as she parks on the road, sometimes the camera doesn’t pick up the cleaner coming and going etc … is there any way o can get that back? Annoying it’s not only recording events thank you x 

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Lyd 

A Nest Aware subscription records events for up to the last 30 days, while a Nest Aware Plus subscription records event for up to the last 60 days and 24/7 video history for up to 10 days:

https://support.google.com/googlenest/answer/9681538

You should be able to check your subscription here:

https://store.google.com/subscriptions