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Outdoor Battery Camera

Heartbeat
Community Member

Is there a way to remotely reset a camera that is offline?  Usually can't get to the camera for 24 to 48 hours once I see that it is offline.

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Heartbeat,

 

I'm sorry for the delay. We don't have an option to reset the camera remotely. You need to physically press the reset button on the device. Learn more here

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Heartbeat,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie