10-01-2021 06:12 AM
Installed outdoor camera yesterday and camera seems to be working as it should except it does not detect or record any of the events (people, vehicle) that it should. I have created zines and selected the appropriate events. Camera looks down my driveway and I walk or drive on it and camera does detect either. Suggestions?
10-02-2021 08:54 AM
I have moved this camera around quite a bit and the only events that it picks up are the ones very close (which are already picked up by original Nest camera). Even though the camera clearly picks up my driveway it will not detect or record any vehicle or person coming up the driveway. It was my whole reason for buying another camera. Very disappointed and guess that I will have to look into different outdoor camera.
10-02-2021 09:59 PM
Have you tried changing the video wake-up sensitivity setting? I had to change mine to high for it to pick up more things further away
10-03-2021 02:55 AM
Thank you for the suggestion. I changed the setting and will see if that helps.
10-14-2021 01:58 PM
Hey folks,
Just checking in to see if you still need assistance with this issue. Please let me know.
Best Regards,
Brad.
10-14-2021 03:28 PM - edited 10-14-2021 03:31 PM
Well I guess I do as the camera fails to pick up anything more than 6-10 feet away. It will follow a person or vehicle down the driveway if they are detected nearby. However it will not pick up any vehicle or person coming up the driveway and detection is very bad at night. I have this mounted next to my original Nest Cam and the new Google Camera does not pick up any activity different than what the Nest picks up even down the Nest Cam is directed at my front door. Live feed clearly shows the Google Camera pointing down the driveway but it fails to pick up any activity moving up the driveway which was the reason I installed it for in the first place. Quite disappointed at this point.