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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Nest stopped wide angle view

My nest camera has always had a wide angle view. Recently that changed. The video was fine in one frame, and now shows only a very narrow view. I have moved the camera around - didn't help. I have cleaned the outside - didn't make a difference. Any t...

akw58 by Community Member
  • 349 Views
  • 3 replies
  • 0 kudos

Why is nest such a bad product overall

Nest overall is horrible. You have to pay just to view the hardware you bought and half the time the AI doesn't see things so you can view events. I recommend using anything else.

Miner1983 by Community Member
  • 191 Views
  • 0 replies
  • 2 kudos

Nest doorbell won’t reset

Just installed new 2nd gen doorbell. Was working fine except only one chime in house was working. I was trying to reconnect one wire on silent chime and then doorbell went into blinking yellow status. Powered on/off several times, then disconnected i...

DanTer by Community Member
  • 484 Views
  • 4 replies
  • 0 kudos

Cannot view any of my Nest cameras. Spinning icon forever.

I have multiple cameras indoor and outdoor, both older Nest and newer. For the past couple days I have not been able to watch any footage on any of them. They are obviously working as I can see event preview images on the timelines but if I try to vi...

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MikeNC by Community Member
  • 568 Views
  • 5 replies
  • 0 kudos

Lost camera recording ms and familiar faces

My subscription to nest aware expired while I was out of the country. When I returned I reactivated it. It was dormant for no more than a week or two without paid subscription. All my familiar faces and recordings for the last 30 days are gone. Can I...

Kmax24 by Community Member
  • 427 Views
  • 3 replies
  • 0 kudos

Nest Camera issue:Record? Yes; Live video? No.

We have four Google Nest (outdoor, battery) cameras at our synagogue. They’re about 2 years old; installed: new when installed. Three record and live stream just fine. The one “problem child” is the camera in the most critical position (monitoring th...

RBloom18 by Community Member
  • 359 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Notifications on New Phone

Hello, I recently upgraded my phone to a Samsung S25 Ultra. Since then, I have not been receiving doorbell updates (motion or button) on my device. My wife's Samsung S22 is still receiving notifications. I have verified all my notifications are turne...

Zompklift by Community Member
  • 417 Views
  • 2 replies
  • 0 kudos

Re connection issues

We just got new wifi, there was no option we seen to change the wifi on the google home app, all it said was to remove devices, so we did. Now we cannot re connect them.

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