Looking for Nest Cam IQ Outdoor USB-C Weatherproof Cable Replacement.

[Sixie]

Hi,

I am looking for a usb-c cable only (not adapter) replacement for my Nest Cam IQ Outdoor. Unfortunately I have 2 cables that are damaged due to some pests chewing through it! 🙂

these are cameras purchase on 2021 and they are also all Out of Stock on any google store (then again they are sold with adapter which I do not need).

wo wondering if any members have insight or suggest on how to obtain such replacement cable.

The cameras it self are in perfect working condition, I even have Nest Aware Plus subscription, it would be a waste if these camera becomes useless due to cables not being available, would also mean no point on keeping nest aware.

[alejandom]

Hi @Sixie ,

I understand your frustration with the Nest IQ Outdoor. I apologize for the trouble you're experiencing.

To assist you better, we'll need some additional information. I'm sending you a secure form where you can provide all the necessary details and also please fill out all the information required.

Here's the contact us form

Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Regards,

Mario. 

[Sixie]

Form is basically a contact form to Support, which helped me out 50% 🙂

Support provided with 1 replacement despite my camera's being out of warranty, which is great!  now just gotta source another one seeing I have 2 cameras with damaged cable (1 of which I am getting a replacement)

So I think this thread can be closed