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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest doorbell (1st gen, wired) offline almost all day

Up until about a week or two ago, the camera worked fine. Yes, the face is peeling. However, the camera always shows offline in the app. It also shows offline in a browser, and 90% of the time shows offline on my home network. I’m trying to catch it ...

Bkrusac by Community Member
  • 160 Views
  • 7 replies
  • 0 kudos

Only notifications for unknown faces

Can any, Please advise how I can setup the cam notifications and activity (recording) to only be activated when unknown faces are detected and not for any known face already approved in the app.Thanks for your support.

Ahvang by Community Member
  • 211 Views
  • 5 replies
  • 0 kudos

Google/Nest floodlight cam

The Google/Nest floodlight cam was a big waste of money. When you buy it the wording they use for the saving of activity is just plain deceiving. If you don’t purchase the monthly subscription for Nest Aware the camera is just plain worthless for rec...

Ibby by Community Member
  • 112 Views
  • 1 replies
  • 0 kudos

nest cam notifications through hub

Why can we not get all notifications on hub? I bought the hub so that the big screen could sit next to me and be my video doorbell. But nope. It does nothing and has no option to do so. Guess what. When it was just Nest this worked. I have seen threa...

Resolved! large house and outbuilding camera issues

I have a large house with a shop and a pool, inside my house I have a MESH wi-fi setup. I have multiple cameras in both the house, shop, and pool. I have the $150 home aware subscription for this house. I cannot add my shop camera and my pool camera ...

Doorbell (Battery) button cover

Dropped doorbell (battery) while removing from wall mount to charge. Unit is still working aside from the white circular plastic button cover that dislodged from the unit couldn't be popped in again.Spoke to google help chat to discuss repair options...

DJ_Stylz by Community Member
  • 120 Views
  • 2 replies
  • 0 kudos

Nest cam with floodlight in extreme weather

We are currently being impacted by a polar vortex here with the current temperature at -33C but it is going down to -41C over night. I can understand the cameras not working due to the batteries but is there a reason the floodlights are also offline ...

Eyestalk by Community Member
  • 240 Views
  • 10 replies
  • 0 kudos

Dropcam HD replacement

I replaced my Dropcam HD with a Nest Cam Wired unit. I was able to add it to Google Home but cannot add it to Nest. I have a number of cameras and would prefer to continue using Nest rather than switching over to Google Home. Is there a trick to addi...

Rtharter by Community Member
  • 134 Views
  • 4 replies
  • 0 kudos
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