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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 222 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15963 Views
  • 0 replies
  • 6 kudos

Resolved! Impossible install?

Trying to install Gen2 wired doorbell but the Nest App refers me to the Home App... The Home App can't use QR codes and asks for a setup code... The doorbell has no setup code ... I didn't read anything about Google stopping support for the doorbell ...

jjbeck by • Community Member
  • 571 Views
  • 1 replies
  • 0 kudos

No motion detection

Hello,I have three Google Nest cameras (Indoor x2 - Outdoor x1)I have carried out multiple tests, reset the factory settings, uninstalled and reinstalled all the devices.Unfortunately, I still have the same problem.To detect any motion, they have to ...

Canbisco by • Community Member
  • 795 Views
  • 4 replies
  • 0 kudos

No light control feature on my Nest floodlight cam

I recently purchased and installed a Nest Cams with Floodlight. Worked fine for about a week but then the light controller went away. Now the Floodlight option in Device Features is gone along with the ability to change the timer on the light, and it...

JustJessy by • Community Member
  • 468 Views
  • 3 replies
  • 0 kudos

Doorbell Mount Button Stuck

The security mount button / pin on the back of the Doorbell is stuck and pushed in. I can't mount the bracket and the device won't turn on. I've tried a little silicon lube on it but that doesn't help. Any advice?

babybean by • Community Member
  • 421 Views
  • 4 replies
  • 0 kudos

cant connect to wifi while setting up device (no internet)

Recently, I bought a Nest Floodlight Cam. While setting up the device, I kept getting stuck at the stage where it tries to connect to Wi-Fi.After a few hours of troubleshooting, I discovered that the device itself wasn’t faulty — it could connect to ...

Replacement chime connector / chime puck

Hello!My daughter moved out of a rental house and forgot to uninstall the chime connector / chime puck. The landlord won't allow them to retrieve it. She has installed the Nest 2nd Gen wired doorbell at another location but it can't activate the mech...

zman13tx by • Community Member
  • 419 Views
  • 1 replies
  • 2 kudos

Camera notifications option does not appear

I have 2 nest doorbell cameras and an indoor wired camera. I can see all 3 cameras in the google home app but within the app only the indoor camera appears as an option to have notifications for. I used to only have the two doorbell cameras on the ne...

Timglo by • Community Member
  • 242 Views
  • 1 replies
  • 0 kudos
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