Outdoor HD camera now dropping connection intermittently.

[Mrpete]

Long time dropcam -> nest user.

My outdoor cam now connects and disconnects all day long.   I pay for dvr service and may only get 25% recorded/viewable.

How do I test to see if Spectum internet problem or camera/dvr service?

It had been working perfectly since day one.   

[Zoo]

I’m having the same issue. Streams then stops then streams again. Usually drops out for

longer periods overnight and records more during daytime hours. Horrible 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.