12-19-2021 03:20 PM
My Samsung phone died and with it all data from Google Home and Nest. I have various gmail accounts and can not remember which one i used to link the thermostat and the doorbell. I downloaded the up on my new phone and tried various combinations, but still nothing. Tried to set up to a new account but need QR code at the back of devices which are tightly fix to the wall. Any suggestions?
03-10-2022 10:30 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
03-14-2022 12:04 PM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
03-15-2022 12:07 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.