Outdoor Nest Cam Remote

[mbg8]

Nest Can app says the camera is offline.

I am in a different location than the Nest Cam. 

Blinking blue light on Nest Cam.

A friend unplugged and plugged in the router. Confirmed there is Wifi.

They also unplugged and plugged in the camera.

Is there anything I can do using the app to get the camera online or is the only option to have the iPhone with the app and the Nest Cam on the same WiFi network?

Thanks.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

[mbg8]

Still unable to reconnect the camera to wifi remotely

[Brad]

@mbg8

I am afraid that remotely setting up a device to wifi is not an option. Though, this is a great Feature Request! I am afraid unless you are physically at the device's side to set it back up on the wifi, that would be the only option. As this is a Feature Request thread, I'll go ahead and lock the thread as nothing more can be done besides submitting the feature request. 

Best regards,

Brad.