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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15725 Views
  • 0 replies
  • 6 kudos

Broken camera lens

Help! My camera lens broke on my Nest Doorbell. I can't find any help online about getting it fixed. It's impossible to tell if the tool releases it so we can charge it and so it ended up falling and of course the lens cracked. Am I able to have this...

Stacia505 by Community Member
  • 4162 Views
  • 3 replies
  • 1 kudos

Nest Wired 2nd Gen Camera

Your camera will restart, and the status light will be steady, solid white.The light stays white. Tried to do a factory reset to turn the light yellow… but this didn’t work. Does anyone have any information to help get the solid white light off?

Carl4 by Community Member
  • 1001 Views
  • 6 replies
  • 0 kudos

Nest Doorbell and iPhone notifications

We have a Nest Doorbell (battery) and we have iPhones. The camera and notifications work fine, except when someone is at my door and rings the bell, the notification sound on my phone does not catch my attention. Can I change the doorbell ring notifi...

LisaMJ by Community Member
  • 1892 Views
  • 5 replies
  • 0 kudos

Flood Lights Turn off When Should Stay On

When I manually turn my flood lights on, they turn off within 60 seconds. They also only stay on for a minute when trigger via motion despite the setting being set for 5 minutes. There are 3 separate lights on 3 different breakers professionally inst...

Power cable for installation

Sorry if this is a really silly question, and I did search to see if it had been asked before but I found the forum hard to search for specific topics.How does one install the power cable for a Nest Outdoor Camera? If you plug it into an outdoor sock...

jimmyh by Community Member
  • 4640 Views
  • 4 replies
  • 0 kudos

Google nest battery doorbell not charging

I would love to get some input from someone. I got a nest battery doorbell last December, put it up and it's worked like a charm for months. I pulled it down today to bring it inside to charge it for the first time today (since before we did the init...

Nateking6 by Community Member
  • 2610 Views
  • 4 replies
  • 0 kudos

Snow motion detection

Hello,I've seen some other posts with this issue, but doesn't seem to have been fixed yet. When it snows or rains, the floodlight will come on and off probably every 5 minutes. Plus, I get a notification as well. By the end of the rain or snow I typi...

Nest cam indoor & outdoor

Nest cam when opened in google home goes blank after some time if opens again works ok and again same issueWorks well on Nest App

riyazmak by Community Member
  • 596 Views
  • 3 replies
  • 0 kudos
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