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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 317 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16149 Views
  • 0 replies
  • 6 kudos

Cannot set up nest battery camera

I once had my battery camera set up and I have unsuccessfully been able to get it reconnected. I have tried everything I have followed the instructions. The lights have turned to their respective colors and nothing. It’s spools for several minutes af...

My Nest Door bell - Green light - but offline

Hello,My Doorbell has been disconnecting on and off lately. Then finally, one day a couple of weeks ago, it disconnected and never connected again. At first, I thought it was some issue with the power, but the green light on the doorbell is lid. Howe...

Bakchoi by Community Member
  • 2087 Views
  • 7 replies
  • 0 kudos

No signal when streaming from nestcam to chromecast tv

The tv does recognize nest cam when i use the command. The stream starts and i get a camera icon with a slash trough. This would mean the nest cam is not available but streaming does work on my phone. İ tried 5ghz and 2.4ghz wifi and it made no diffe...

Murkiy by Community Member
  • 458 Views
  • 1 replies
  • 0 kudos

Nest Doorbell pealing

Hello, I have bought my Nest Doorbell back in 2020 and just a year or two later my doorbell started peeling and since then it has gotten worse. I have contacted customer service about this issue before but since I don't have warranty with my product ...

snop12 by Community Member
  • 991 Views
  • 6 replies
  • 0 kudos

Night vision stuck on during daylight

I have nest cam indoor/ outdoor battery that is stuck in night mode causing pink vision during the day. I have reset camera and it works fine during that first day and night vision comes on after dark but the next day it is back to pink again, this i...

Gw2728 by Community Member
  • 2386 Views
  • 5 replies
  • 2 kudos

Nest outdoor battery cam

It appears to be a common issue in the blogs regarding Nest cams not showing up on the Nest app, only the Google home app. Has anyone found a fix or is there a new software release from Google to make the Nest cam work on the Nest app. A bit frustrat...

gbmacomb by Community Member
  • 705 Views
  • 3 replies
  • 0 kudos

Nest camera won't power up

my nest cam won't power on and is only a couple of months old. I bought two of them, hung one of them. It worked initially but now it won't maintain power at all. I put the other camera out of the box on the same power and it works fine. This camera ...

mattysat by Community Member
  • 1534 Views
  • 6 replies
  • 2 kudos

Zero customer service

First of all Google nest customer service sucks worse than anything I’ve ever dealt with. They disconnected their phone numbers they totally suck you can’t talk to anybody about product issues or subscription issues cancellations or anything. I’m dro...

Neatsucks by Community Member
  • 1196 Views
  • 7 replies
  • 0 kudos

Resolved! "Couldn't turn on" while trying to set up an Activity Zone

Hi,Got a brand new Nest Doorbell Gen 2 (Wired) and I can't set up an activty zone. When I click "Add a zone" in the Google Home app, the spinner spins, and spins, and spins... And then tells me "Couldn't turn on". A button allows me to try to "Open c...

BrunoMA by Community Member
  • 2562 Views
  • 6 replies
  • 3 kudos

Daughter mischief

Hello everyone,i have had a nest doorbell cam for a couple of years now and have had very little issues with the device. Lately at night my doorbell cam has been shutting off during the night, i suspect it is my daughter turning it off so i can't see...

Tkj80 by Community Member
  • 2327 Views
  • 17 replies
  • 1 kudos
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