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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15668 Views
  • 0 replies
  • 6 kudos

Why is nest aware only available in some countries?

I live in South Africa and I have a Nest Doorbel Cam (Battery), and I can't get a Nest Aware subscription. It's quite annoying because the camera only remembers a few minutes worth of recorded data, so without a Nest Aware subscription the camera isn...

JPStrydom by • Community Member
  • 1517 Views
  • 4 replies
  • 0 kudos

Not Recording

My camera records everything but people. It stopped recording people 2 days ago.

MovinOn by • Community Member
  • 740 Views
  • 3 replies
  • 0 kudos

Nest Cam with Floodlight (wired) Sony TV with Chromecast.

So just got the Nest Cam with Floodlight installed and I can watch live footage on my TV upstairs with a 'Chromecast with Google TV' attached, no issues.However my Sony XH90 with built in Chromecast doesn't work. I use voice control and I get a respo...

QP_Ranger by • Community Member
  • 626 Views
  • 3 replies
  • 0 kudos

No drill mount doorbell

I bought 2 battery doorbell cameras. We live in a condo and really aren’t able to drill in brick. My husband went and drilled for front door. Came into some issues but it it work. Now for the 2nd doorbell I want to place it on our patio area (since t...

Sheila3 by • Community Member
  • 7679 Views
  • 14 replies
  • 0 kudos

Nest Battery Cameras all Offline

Last week, all of my nest battery cameras (2 outdoor cameras, 1 floodlight camera, 1 doorbell) that I've had for 4 months to a year between them all have gone offline in the app. They all were working fine with no updates to our wifi, router, or hous...

Schnoz by • Community Member
  • 2730 Views
  • 14 replies
  • 0 kudos

Google nest doorbell mount fails

Hi,After charging the doorbell, it does not click anymore on the backplate. The small round black pin does not come out of the body of the doorbell anymore.Any suggestions how to fix it?

Rdb1978 by • Community Member
  • 1493 Views
  • 7 replies
  • 1 kudos

Can’t play clips on Nest App

Our Nest camera will no longer playback video in the app only still shots…how can we fix this issue?it has the clips all listed with the time stamps and how long the clip is but we can no longer play any of them just shows a still shot of the beginni...

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