Outdoor cable deteriorated

[Jlpet16]

 

The cable for our wired outdoor camera has completely deteriorated. Is there any solution to this issue? 

[EmersonB]

Hello Jlpet16,

Thanks for reaching out here and for sharing here the photo of your concern. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
 
Best, 
Emerson

[Jlpet16]

I have completed the form as requested. Thank you. 

[EmersonB]

Hi Jlpet16,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
 
Regards, 
Emerson

[Evman5]

Hi Emerson,  I have the exact same issue, but have not received any reply.  Please help.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Security-cable-power-cord-broken/td-p/4...

[EmersonB]

Hey Evman5,

We would recommend you to fill up this form so that our support team can check options to help you out. Let me know after you fill it out. 

Thanks, 

Emerson

[EmersonB]

Hello Evman5,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
 
Best, 
Emerson

[Evman5]

Yes I have filled out the form. Thank you

[zoeuvre]

Hi folks,

@Evman5, thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post complete and lock the thread within 24 hours. Please keep an eye on your email, as someone from our team will reach out to you to assist you further.

Thanks for your help, Emerson. 

Cheers,

Zoe