Outdoor camera doesn't work in daytime, only at night

[JMHCSINC]

I have 3 cameras, 2 indoor and 1 outdoor. The 2 indoor cameras work all the time. The outdoor camera only works during daytime hours. Confusing. All are wireless.

[MplsCustomer]

@JMHCSINC 

What exactly do you mean it "only works during daytime hours"? What happens if you try to access your camera at night? Is it not working during certain specific hours?

[JMHCSINC]

The 2 indoor cameras work day and night. The outdoor camera only works at night. The Schedule is off. 

[MplsCustomer]

@JMHCSINC 

I'm not clear about the specifics. What do you mean by the schedule is off?  Which cameras do you have?  The 2nd gen cameras can't be scheduled.  When you say it only works during daytime hours, what exactly do you mean? Is the camera offline at night? Is it off? Is your camera plugged in? If it's on battery power, is it just not picking up events at night? What happens if you try to access it at night? Do you have "Night vision" set to "Auto"?

[Jenelyn_O]

Hi there,

@JMHCSINC, thanks for reaching out. I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn