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Outside cameras randomly offline SOLVED

Community Member

My (3) Nest battery cams and Nest doorbell were dropping offline randomly, 24/7.  After weeks of troubleshooting, trying every suggestion from community specialists, I broke down and replaced the cable modem/bridge rented by my provider.   It wasn’t a bandwidth problem (I have gigabit service).  It’s was apportioning of the wireless signal to multiple devices in the home that was the problem.  The cable company bridge can’t handle the signal traffic. My new wireless bridge can.

A new gigabit wireless bridge was the cost of one Nest cam.   It extended the range and tripled the tested internet speed to every device in the house. It’s been one month, and I can report all 4 nest cams completely stopped going offline.  Event notification from Google is fast.  Added bonus:  I’m no longer paying a monthly fee for the cable modem/bridge.  It’ll eventually pay for itself.


Diamond Product Expert
Diamond Product Expert

Oh interesting @Sandyroo 

Thanks for letting us know and adding the details to your resolve!

Community Specialist
Community Specialist

Hello everyone,

@Sandyroo, we appreciate you posting here your experience and the steps you've done to resolve the issue. We hope that other users can do the same for their concern. Let us know if you have other questions in mind as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JillG.