Outside of Zones

[CaliXena]

Why do I keep getting alerts that say for example "Person seen. Outside of Zones" when I do NOT have any Zones set up? 

[EmersonB]

Hi CaliXena,

Thanks for reaching out here in the Community. To confirm, are you referring to your Nest Camera or Nest Doorbell? Have you tried double checking the event settings on your app? Do you have another Nest Camera for a different home structure? You may restart your Nest Doorbell or Nest Camera and reinstall your Nest app or Google Home app. Let us know your update here.

Best,

Emerson

[EmersonB]

Hello CaliXena,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to read the information and check the link I've shared? In case you have an update, you know where to find us.

Regards,
Emerson

[EmersonB]

Hey CaliXena,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson