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Payment System

Orchard
Community Member

I see there are a lot of problems logged about the subscription payment system.

The software is rubbish

Updated card (pvv and expirity) now it shows 2 cards as  'use this card'. I can't cancel the old one, so it selects that again and says that it can't take the payment.

Come on Guys, that's pretty basic stuff. Extract the digital digit

 

Chris

1 REPLY 1

nerys
Community Specialist
Community Specialist

Hi Orchard,

 

Thanks for posting in the community! 

 

I'm sorry to hear that the subscription payment system isn't letting you cancel your old card. Don't worry; we're here to help!

 

My team would like to know more about this behavior. When you get a chance, please fill out this form. Our support team will review the details and provide assistance.

 

Please keep me posted. If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!

 

Best regards,

Nery.