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Peeling Nest Doorbell Wired

LesterT_297
Community Member

My Nest Hello Wired Doorbell has begun peeling

it also stops functioning when a guest presses the chime button; lose connectivity, no chime, or alert for a few seconds to a minute

I've also reset the doorbell and loss of connectivity still occurs when a guest presses the chime button.

The unit as working fine before.

The doorbell is located on front door with a cover above the front entry to prevent direct sunlight and rain from hitting it

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience.

Best regards,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

We received your form! Thank you for filling it out. You will be continuing the conversation with a higher tier of support via email. This thread will be locked in 24 hours. Thank you for your patience.

Best regards,

Brad