Pin stuck to mount

[SamSa]

Hello,

Yesterday I've removed my Google doorbell from its mount to charge. After it fully charged I tried clicking it back on its mount but the camera doesn't click in the mount anymore. It seems that the upper pin (which is located right above the charging area) doesn't come out of the camera anymore and therefor doesn't click in its mount. 

Is there a solution to get the pin out of the camera again?

Kind regards,

Sam

[Mckinlayross]

I also have this problem, did you find a fix?

[SamSa]

Returned it to the store to repair. They said it was beyond repairing and received my money back.

[Mckinlayross]

I used a scalpel to prise it back out, seems to work now. Mechanical issues, probably due to water, weather

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[SamSa]

No thanks, returned the Google product and bought a Ring doorbell.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.