I was contacted by the police regarding 2 separate incidents on my "ring" doorbell. They both happened in August. I reached out to the Ring help center via email and got no response. When I originally signed up for the subscription, I was never given an option as to how many days video clips can be stored for and I was under the assumption that I could go back and retrieve them at any point. Come to find out there are different lengths of time based on what you pay?? I just want to give my local PD the videos they're asking for... If I can't get a response via Google Ring help center than who do I call/contact?
Any help would be appreciated!
Sunny McDonough
