Power Outage and now one of my cameras wont power on

[RammyLad]

Hello All,

I have looked through the posts and can see others are having the same issue here.

I have tried the advice in a number of posts but no power indication light. I have tested the cord and is power there, I have unplugged and left a while, I have unplugged from the usb. 

No joy with any of them.

Unfortunately had an intruder around last night and the camera that would have picked up the best footage is this one that wont power on. I have 3 other cameras around the property and they are all up working, no issues after power outage. i have 3 more cameras on a vacation home and they all are up and working even though I get occasional outages there too.

I have removed from my account and FULL RESET and nothing. Anyone with any further advice that will bring it back to life

Thanks

[MplsCustomer]

@RammyLad 

Perhaps there was a bit of a power surge along with the power outage that either messed up or fried your camera.

This is probably a long shot, but in other posts in this forum, Google Nest Community Specialists have suggested unplugging cameras for a full 48 hours to force a factory reset in cases where they couldn't get the previous owner to remove the camera from the Google Nest app. You could try it in your case to see if it does anything.

[RammyLad]

@MplsCustomer Thanks for the reply. i am thinking that fried it may be but will give your 48hr shot a go.

[Juni]

Hi folks,

Appreciate the help here, MplsCustomer.

RammyLad, thanks for reaching out. How did it go? Is your Nest Camera back on? Let me know if you need further assistance.

Regards,

Juni

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks

Juni

[Juni]

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni