Nest cam will not power up after power outage

[cfoofighter]

I had a power outage this morning, all my other devices powered back up except for one.  I just realized and disconnected from power, waited and replugged it.  Cables work with other devices but this one does not power up (no blue light).  I removed device from my Nest App and used QR code to reset, but App is unable to locate the device.  Probably because it doesn't power up.  Please help.  Is the device broken?  How can I tell?

Thanks,

Christina

[Juni]

Hi cfoofighter,

Thanks for reaching out — let's see what's going on. A few questions: what Nest camera are we working on? Are you still using the provided USB cable? Also, does the USB cable fit snugly into the port on the camera?

I look forward to your response.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni