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Problem with continuous alerts from cameras

Martin_Watts
Community Member

My outdoor cameras are working fine, but despite setting the option not to receive messages about activity outside when I am at home (with my phone), the stream of emails continues.

Martin

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi Martin_Watts,

Thanks for reaching out here in the Community. We would recommend you to reinstall your Nest app or Google Home app. Also, try to restart your Nest Camera and Wifi router. Looking forward to your response.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Martin_Watts,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to read the information and check the link I've shared? In case you have an update, you know where to find us.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Martin_Watts,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson