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Problems with Google app for Nest doorbell

ablewis
Community Member

Please have someone call me because I have went to Spectrum to make sure all connections are good and ADT is sending me to you now.  I just need someone to help me Please!!  

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@ablewis 

This is a community forum where most of the responses come from other customers; if you want help from other customers, you'll need to describe what's happening with your Nest doorbell, including which doorbell it is.

If you want help from Support, you'll need to contact them, starting with this link:

https://support.google.com/googlenest/gethelp

Front doorbell not showing up on Apple app now, need help getting it back on my phone to see what is happing at my front door when I am not at home.

 

ablewis
Community Member

Can someone call me within the hour before my appointment? *Edited/removed the phone number for users security*

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would invite you to use this link, fill out the quick questionnaire, and then it will direct you to Chat or Phone communication with support. You can also choose to fill out this support form, and a higher tier of support will reach out to you with further assistance. 

Best regards, 
Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking to see if y'all have taken the time to fill out the support form I sent previously. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad