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Push Notification Sound

Blott18
Community Member

Why are my push notifications not making sound at all? I have the chime sound on, on the doorbell & they work. My notifications work perfectly. I just don’t hear a notification on my iPhone at all. 

I saw a lot of people complaining about there needs to be an update to customize the sound, but I’m just trying to figure out how to get it period 😩

 

I have two indoor cameras and a hub, which they all work. Nest just doesn’t make any notifications that actually make me aware of something on my phone. 

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

So you may have already checked this but in case you haven't:   Go into the iPhone settings and scroll ALL THE WAY DOWN to either the NEST app or the GOOGLE HOME app (depending on which one you are using) and select it.  Then select NOTIFICATIONS and scroll down the list until you see SOUND and make sure it is turned ON.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad