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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2303 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18512 Views
  • 0 replies
  • 7 kudos

Can't setup Nest Cam (battery)

I just bought a Nest Cam for my business, I've been trying to setup for about 4 hours, already did the reinstall app, change language workaround, restarted iPhone, restarted router and nothing seems to work still getting this :Any other ideas? 

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DocGrija by Community Member
  • 959 Views
  • 4 replies
  • 0 kudos

Nest doorbell battery fell off braket

After just two months of use our nest door bell fell off its bracket and fell to level ground but its lens was shattered.. Support won't even refund unused nest aware subscription cost.. So stuck with unsuitable product with a faulty design (why desi...

Palah by Community Member
  • 1770 Views
  • 6 replies
  • 0 kudos

"Problem connecting to cloud" Nest Doorbell (battery)

Hi, I just bought a Google Nest Doorbell (Battery) and I'm trying to set it up but I come across this error "problem connecting to cloud" in the Google Home App. I click the "+" botton, then I scan the QR code, then it asks if I have any nest product...

Jy18 by Community Member
  • 892 Views
  • 4 replies
  • 0 kudos

I feel tricked in to losing my grandfathered subscription

Purchased a nest cam indoor (gen 2) and was confused as to why it went show up in the nest app. Upon checking my email it appeared as though I needed to “activate” The subscription for this camera even though I already had one. Eventually it had me s...

Niftyifty by Community Member
  • 1142 Views
  • 4 replies
  • 0 kudos

CAR STOLEN-NO EVENT RECORDED!

I bought the camera because I had a feeling my car would be stolen. Last night it was stolen and there is no event history! How can that be?

Ctucker40 by Community Member
  • 3071 Views
  • 13 replies
  • 1 kudos

24/7 recording

So I have a Google outdoor cam that I connected with a solar panel so it charges 24/7, I have the paid subscription, and I want this camera to be able to record 24/7 so I can review it, but I don't see any option to do so

Whitephang by Community Member
  • 1584 Views
  • 7 replies
  • 0 kudos

Nest Doorbell - Firedland Chomes (Honeywell D107)

I just installed a nest Doorbell camera wired second generation . Everything is working except my chime is not working anymore when pressing the button on the doorbell. The chimes works perfect when I disinstalled the Nest and place the STD button.My...

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Philab by Community Member
  • 1518 Views
  • 5 replies
  • 1 kudos

removed camera to reinstall and now won't recognize

Hello,I installed my new nest cam 2.0 and it was working great. I unplugged and relocated it to where it will be in the house and it stopped working. I tried everything I could think of so my last hope was to remove the device and try reinstalling it...

How to reinstall 1st generation Nest doorbell

I made a huge mistake and purchased the Nest Doorbell 2nd generation (wired). This thing is the biggest piece of garbage on the planet and I'd like to go back to my Nest 1st generation doorbell. Should there be any issue removing the second generatio...

Google WiFi Pro & Nest Cam IQ Setup

I bought a Nest Cam IQ and have not had any luck setting it up. I make it to the very end and get an NC009 error. I believe it may be due to requiring a 2.4GHz wifi signal, but I have the Google WiFi Pro which doesn't let me set up a SSID with a spec...

Mustang46L by Community Member
  • 1073 Views
  • 3 replies
  • 0 kudos
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