New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Where can I get a wall mount wedge replacement part?
Hi there!Just moved in to my first house, and was left a housewarming gift - a Google nest!I finished installing it, but realized that the camera doesn’t capture the entry way very well. Saw that there is a tilt wedge that is supposed to come with th...
Camera "Schedule" option currently broken in Google Nest app
The "Schedule" option in the Google Nest app under Settings for all cameras and doorbells is currently broken. All you get is a message about using scheduling (see screen shot), but there is no option to turn "Schedule" on and off.However, the option...
Resolved! Battery won’t charge. It is 70 degrees
My camera/doorbell battery won’t take a chargeit was working fine. Notified the battery was going. Plugged it in for charge. Went totally dead. Still plugged in. No light indicator that it is charging. No life indicated on app. It is 70 beautiful deg...
Drop cam Pro camera is sending me alerts for activity outside of my defined zone areas
I have an old Dropcam Pro (haven’t migrated my Nest account to Google and won’t be doing so as I don’t agree with all of Google requirements on my privacy)This camera has always worked well, but lately it is sending me motion alerts for motion detect...
Nest Hello doorbell peeling
Hello,I've experienced some severe peeling around the housing of the Nest Hello doorbell. Most of the plastic protective housing has chipped off in the last few months. Please let me know what can be done to have this unit replaced. We are nest aware...
Nest cam
Get notified but can’t watch back
Doorbell Peeling
We’ve had our nest doorbell for about a year now and have really bad peeling all over the doorbell. It looks awful! Is there anyway it can be replaced or does anyone have any solutions? Thank you!
Wired nest devices distance to home
Are there any published specs on maximum distance a wired device may be mounted?Is the only requirement that the local wifi be accessible?EXAMPLE:Gate to home 400 feet from home. Local wifi has been extended to the gate via CAT 7 to a wifi router usi...
Connect without QR code
My handyman installed the hardwired cameras on the exterior of my home before I could get the QR code/six digit number off the back of the mounting plate. Is there anyway to get around this without removing them?
Resolved! Lost nest chime connector
We moved to new house but I forgot to bring the chime connector back. I was wondering where can I get a replacement? Thanks,
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