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Camera Setup

TonyParr
Community Member

I've got a Nest Cam 2 pack/outdoor or indoor/battery set up.   The first camera enabled OK through Google Home.  The second camera shows a white light only in the set up phase and won't progress to a blue light.   It won't connect despite trying:  1. A camera reset,   2. A wifi router reset, and 3. Taking all the otherwise offered advice.  

Any one out there with some suggestions?

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

The status light pulses white when your camera is starting up. After a short while, it should start pulsing blue when its ready for setup, but you're saying that never happens?

Nest camera and doorbell lights and sounds - Google Nest Help

If you start setup in the Home app, does it detect the camera or not?

Set up and connect Nest camera - Google Nest Help

Jeff
Community Specialist
Community Specialist

Thanks for all the info, davidking!

 

Hey TonyParr,


I just wanted to jump in real fast to see if you saw davidking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@TonyParr, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, davidking and Jeff.

Best,
Emerson

janthadeus
Community Specialist
Community Specialist

Hey there,
 

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks for the help here, everyone!

 

Best,

JT