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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15721 Views
  • 0 replies
  • 6 kudos

Nest Doorbell Wired Gen2 Won’t Secure

Hi I am having trouble getting the hex screw to catch so that the doorbell is secured. This is the second one I’ve installed on our property. The first one had no issues. The second will not catch. I’ve replaced it and still the alignment is off slig...

Resolved! Video subscription problem

I have a Nest Aware subscription but it os only saving 1 day instead of 30. I tried the contact us section, but it useless for my problem. Why is there no live chat or support anymore?

calsteve by • Community Member
  • 760 Views
  • 3 replies
  • 0 kudos

Suggestion for baby monitoring

The indoor nest camera is almost the best solution for a baby monitor. Google could market this as a baby monitor with a simple improvement. Allow the nest hub screen to go dark while monitoring your indoor camera but keep the sound on. This would be...

Cronk by • Community Member
  • 421 Views
  • 1 replies
  • 0 kudos

Timestamp on videos on NEST cameras

PUT THE DATE AND TIME STAMP ON THE RECORDED/DOWNLOADED VIDEOS!!! WHO THOUGHT OF NOT OFFERING THIS OPTION ON SUCH EXPENSIVE CAMERAS??? MY $50 CAMERA VIDEOS DOWNLOAD WITH ALL ITS INFORMATION STAMPED I DON'T HAVE TO BE DIGGING FOR IT GEEZ!!! PLEASE ADD!...

Forgot what email address i set up nest with

Good evening, I need help determining what email address I set up my nest camera with. Is there another way to verify sign in? i tried all the emails i could think of but i cant seem to figure it out. Thank you!Mike

Riloen by • Community Member
  • 931 Views
  • 4 replies
  • 0 kudos

Google Nest is down the tubes

I have been a long time nest user and have replaced all my cameras with older versions from eBay. Now the old cameras cost more than new. Whelp, i needed to add more cameras and bought the battery cameras.I come to find many issues.#1 no continuous r...

opticle by • Community Member
  • 686 Views
  • 3 replies
  • 2 kudos

Resolved! Second Floodlight & Cam has caused system instability

I have Nest Thermostat, Nest Doorbell, 2 Nest Floodlights with Cams.Everything was fine before I added a second Floodlight.Now I am experiencing connectivity problems, streaming issues, delays and general annoyances. The system has become unstable.Th...

Google Nest Hello NSC021 (6012)

I bought this camera a while ago and only recently tried setting up I am stuck I keep getting this error I have tried everything resetting the app using google home accounts and other devices and cant get past this stage it doesn't work is this a iss...

walesnews by • Community Member
  • 2096 Views
  • 13 replies
  • 0 kudos
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