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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest Cameras wont connect to new Router

We just got a nest system installed. unfortunately we had to change our router and OMG the system just went dark. We cant see any of our cameras and no matter how many times we have reset the cameras, router etc. The cameras fail to connect. I have t...

SJVentura by Community Member
  • 529 Views
  • 7 replies
  • 1 kudos

iPhone notification sounds for Nest Doorbell

We’ve just installed our new doorbell but for some reason, iPhone notifications have no sound. Phone sound is on, volume is up, sounds are enabled in Settings > Home app > notifications and switched on in the Home app itself. Bit stumped. Any help?

mgueni by Community Member
  • 386 Views
  • 3 replies
  • 0 kudos

Home App and Nest App

I purchased new cameras and the directions told me to set them up in my Home app (I already have a doorbell camera and thermostat). All of my devices show in my home app. However, I do not see the new cameras in my Nest app. How do I fix this issue?

Notifications

My camera is recording motion. I’m not getting any notifications however. Can I get phone alerts and email alerts? Is there any way to turn these alerts back on? They were working earlier but not now. Thank you.

grich9969 by Community Member
  • 315 Views
  • 4 replies
  • 0 kudos

No doorbell notification on Nest Wifi access point

hello everyoneI was expecting that the nest wifi access point would get the doorbell notification when someone ring? I am wrong. I tried everything about the available parameters but nothing help. So to get my doorbell notification I need to add a ne...

nico4 by Community Member
  • 643 Views
  • 7 replies
  • 0 kudos

Resolved! How do I turn nest camera(battery) on?

I added it today, I could see the room during setup. I just went on home app and I can't turn it on. It is not mounted yet but set in the living room. I was checking because our internet went out right at the end of set up

Cher by Community Member
  • 831 Views
  • 11 replies
  • 0 kudos

No Sound on Videos.

My Nest Camera (battery) recorded videos in 5 minute increments but in between the videos, there’s only 2 seconds of sound then the rest of the 4:57 seconds, is mute. No sound whatsoever. And this is about 3hrs of 5 minute videos with no sound.

nmbr1byrd by Community Member
  • 1086 Views
  • 18 replies
  • 0 kudos

Device unmounted and camera off

  Hello. I have had my two. outdoor nest cameras for 45 days with no issues. One was giving me a problem. I did a factory reset. I remounted it and I receive the "device unmounted " message and "camera off". It will not allow me to turn the camera ba...

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Ang50 by Community Member
  • 607 Views
  • 2 replies
  • 0 kudos
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