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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15725 Views
  • 0 replies
  • 6 kudos

Cameras don’t load on cell data with dual sim

I have an iPhone 13 and use an e-sim for personal and the sim tray for work mobile. Cameras work fine on wifi but they seem to struggle to decide which data to use even when I set the mobile data to one particular sim. I have had to go back to carryi...

Heliadam by Community Member
  • 2093 Views
  • 10 replies
  • 3 kudos

Nest Doorbell Battery stopped Ringing on Home

A few weeks ago our Nest Battery Doorbell stopped ringing on our Home or mini devices. We do receive phone notifications, though. - Indoor Chime is greyed out (although after a reboot it was available but didn't fix the issue and then it turned off o...

LizEvans by Community Member
  • 799 Views
  • 4 replies
  • 0 kudos

PLEASE HELP ME - NEED TO DOWNLOAD AND SAVE PREVIOUS FOOTAGE

I hope someone can help me. I have 4 google nest cameras, all 4 are wired. I need to go back as far that I can and save ALL video history that I can. I don't care how much store space I need, I've got that covered. I need it recorded til the morning ...

Atvlady by Community Member
  • 2370 Views
  • 13 replies
  • 0 kudos

Update on unable to respond to notifications

Hi all,For context see my original thread https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Unable-to-respond-to-someone-at-door-notification/m-p/337291/highlight/true#M59480In short, had 1st gen doorbell and was not able to respond to som...

JR9 by Community Member
  • 579 Views
  • 3 replies
  • 0 kudos

I delet my nest cameras and cannot reconnect them

I connected three camera 3weeks ago. But I found that my phone cannot check the camera yesterday. Then I try to reconnect them . But failed . Then I delated them and tried to reconnect again. But I tried many times. Still cannot do that . Don’t know ...

Fifi246 by Community Member
  • 699 Views
  • 4 replies
  • 0 kudos

Reset camera

How do I remove a camera I'm the original owner and it won't let me. This Support from NEST SUCKS! Can't call anyone.

Wall Mount Won’t Work

I mounted the Nest Doorbell several months ago. I took it off to charge the doorbell but now I am unable to get the Doorbell to attach to the base plate. I have tried many options with no luck. Help!!!

Trollpe by Community Member
  • 1770 Views
  • 10 replies
  • 0 kudos

Nest cam (wired

I was wondering if anyone could better explain the playback features. Is it limited to 3 hours is there a membership needed to access playback like ring etc.

Wired nest cam won’t reset and connect to app

I have used this cam at another house but haven’t used it in 4 months. I have tried all the troubleshooting. When resetting it or plugging it back in, the light in the front turns green after it is white for a second. It needs to turn blue! What do I...

Morgan93 by Community Member
  • 799 Views
  • 4 replies
  • 0 kudos

Doorbell Won't Connect to Anything

So our home lost power in a storm a few weeks back. Our doorbell, a 1st gen lost connectivity, but was still lit up. Today I finally pulled the device out of the bracket and tried a reset. Still no connection. So I factory reset it and went through t...

jrw8778 by Community Member
  • 782 Views
  • 4 replies
  • 0 kudos
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