New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
We just got a nest system installed. unfortunately we had to change our router and OMG the system just went dark. We cant see any of our cameras and no matter how many times we have reset the cameras, router etc. The cameras fail to connect. I have t...
Hello - recently just moved into our new home and had to get a new Comcast router. I was able to get my thermostat setup and running (and on wifi), but my camera's refuse to connect and aren't bringing back any sort of error code other than "an issue...
We’ve just installed our new doorbell but for some reason, iPhone notifications have no sound. Phone sound is on, volume is up, sounds are enabled in Settings > Home app > notifications and switched on in the Home app itself. Bit stumped. Any help?
I purchased new cameras and the directions told me to set them up in my Home app (I already have a doorbell camera and thermostat). All of my devices show in my home app. However, I do not see the new cameras in my Nest app. How do I fix this issue?
My camera is recording motion. I’m not getting any notifications however. Can I get phone alerts and email alerts? Is there any way to turn these alerts back on? They were working earlier but not now. Thank you.
hello everyoneI was expecting that the nest wifi access point would get the doorbell notification when someone ring? I am wrong. I tried everything about the available parameters but nothing help. So to get my doorbell notification I need to add a ne...
I added it today, I could see the room during setup. I just went on home app and I can't turn it on. It is not mounted yet but set in the living room. I was checking because our internet went out right at the end of set up
My Nest Camera (battery) recorded videos in 5 minute increments but in between the videos, there’s only 2 seconds of sound then the rest of the 4:57 seconds, is mute. No sound whatsoever. And this is about 3hrs of 5 minute videos with no sound.
I have wired doorbell. It was working all this time but lately I have to press multiple time to chime
Hello. I have had my two. outdoor nest cameras for 45 days with no issues. One was giving me a problem. I did a factory reset. I remounted it and I receive the "device unmounted " message and "camera off". It will not allow me to turn the camera ba...