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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1697 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17839 Views
  • 0 replies
  • 7 kudos

Nest cams take very long to charge

Why does the Nest Outdoor cameras take extremely long to charge? The battery capacity is only 6000mAh and is charging using the original nest cable. after 5 hours it is only just past 50%… and it’s telling me there’s another 6 hours to go till full? ...

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Awff by Community Member
  • 1804 Views
  • 5 replies
  • 0 kudos

What is the point of the nest Mount type option?

Hi, I bought made a custom mount for one of my best outdoor cams utilising the 1/4” fitting as it runs on solar now.There is an option on the app under device settings for the camera where you select the type of mount: “Made for Google” option means ...

Awff by Community Member
  • 1378 Views
  • 3 replies
  • 0 kudos

Nest. doorbell stream to Nest mini fails all the time

Hi, I have a Nest Doorbell that I have one of the first streaming subscriptions against (£40 a year). I moved to the Nest Doorbell originally as I liked to be able to view the stream all the time on my Nest mini hub. In the last few months the stream...

Johngilham by Community Member
  • 6935 Views
  • 33 replies
  • 2 kudos

Google doorbell 2nd gen wired not connecting.

Hello,I installed a Google nest wired 2nd gen doorbell. Replaced transformer to brand new 16V 30VA compatible with smart doorbells. Doorbell is wired and video and wifi work perfectly. Doorbell is not chiming when button is pressed. The puck is insta...

Coneill15 by Community Member
  • 935 Views
  • 3 replies
  • 0 kudos

Floodlights making a buzzing sound

Less than two years after purchased new in December 2021. Are these still under warranty or is there something else that I can do to troubleshoot? I turned the brightness down to 30% and there is less buzzing. Very frustrating. Tried opening a chat a...

Camera not detecting people

Hii amhaving issues with my camera. Specifically, detecting motion of people. Most of the time it will not detect. My ring camera on a different location picks up the motion. Very strange. Has anybody had this issue ?

Dominick by Community Member
  • 14471 Views
  • 13 replies
  • 6 kudos

Nest Cameras Not sharing notifications

We are currently in the world of having many cameras (including doorbell) on the Nest App, and a more recent camera on the Google Home App. We are in the midst of (maybe) just moving entirely over to the Google Home App. But, the issue is that many o...

CandA1419 by Community Member
  • 700 Views
  • 3 replies
  • 0 kudos

Doorbell camera lens broken

Hi,it has been very windy on the northeast this past weeks and my doorbell camera must have fallen off as I woke up one morning and found it on the floor. The video doesn’t show anyone tampering with it at all. The lens cracked and I can only see a t...

ManuelG by Community Member
  • 1099 Views
  • 4 replies
  • 0 kudos

Can’t delete my door bell on Nest app

I can’t delete my doorbell on the Nest app, as the screen is blank when I click on settings!I can’t reinstall it as it recognises that it is already installed and asks me to remove it, the camera is currently offline and I have tried linking the came...

Jimmy838 by Community Member
  • 1045 Views
  • 4 replies
  • 0 kudos
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