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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 285 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16107 Views
  • 0 replies
  • 6 kudos

Reset camera

How do I remove a camera I'm the original owner and it won't let me. This Support from NEST SUCKS! Can't call anyone.

Wall Mount Won’t Work

I mounted the Nest Doorbell several months ago. I took it off to charge the doorbell but now I am unable to get the Doorbell to attach to the base plate. I have tried many options with no luck. Help!!!

Trollpe by • Community Member
  • 1799 Views
  • 10 replies
  • 0 kudos

Nest cam (wired

I was wondering if anyone could better explain the playback features. Is it limited to 3 hours is there a membership needed to access playback like ring etc.

Wired nest cam won’t reset and connect to app

I have used this cam at another house but haven’t used it in 4 months. I have tried all the troubleshooting. When resetting it or plugging it back in, the light in the front turns green after it is white for a second. It needs to turn blue! What do I...

Morgan93 by • Community Member
  • 818 Views
  • 4 replies
  • 0 kudos

Doorbell Won't Connect to Anything

So our home lost power in a storm a few weeks back. Our doorbell, a 1st gen lost connectivity, but was still lit up. Today I finally pulled the device out of the bracket and tried a reset. Still no connection. So I factory reset it and went through t...

jrw8778 by • Community Member
  • 786 Views
  • 4 replies
  • 0 kudos

Nest Doorbell Wired Gen2 Won’t Secure

Hi I am having trouble getting the hex screw to catch so that the doorbell is secured. This is the second one I’ve installed on our property. The first one had no issues. The second will not catch. I’ve replaced it and still the alignment is off slig...

Resolved! Video subscription problem

I have a Nest Aware subscription but it os only saving 1 day instead of 30. I tried the contact us section, but it useless for my problem. Why is there no live chat or support anymore?

calsteve by • Community Member
  • 766 Views
  • 3 replies
  • 0 kudos

Suggestion for baby monitoring

The indoor nest camera is almost the best solution for a baby monitor. Google could market this as a baby monitor with a simple improvement. Allow the nest hub screen to go dark while monitoring your indoor camera but keep the sound on. This would be...

Cronk by • Community Member
  • 427 Views
  • 1 replies
  • 0 kudos

Timestamp on videos on NEST cameras

PUT THE DATE AND TIME STAMP ON THE RECORDED/DOWNLOADED VIDEOS!!! WHO THOUGHT OF NOT OFFERING THIS OPTION ON SUCH EXPENSIVE CAMERAS??? MY $50 CAMERA VIDEOS DOWNLOAD WITH ALL ITS INFORMATION STAMPED I DON'T HAVE TO BE DIGGING FOR IT GEEZ!!! PLEASE ADD!...

Forgot what email address i set up nest with

Good evening, I need help determining what email address I set up my nest camera with. Is there another way to verify sign in? i tried all the emails i could think of but i cant seem to figure it out. Thank you!Mike

Riloen by • Community Member
  • 943 Views
  • 4 replies
  • 0 kudos
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