03-11-2023 02:30 PM
I was wondering if anyone could better explain the playback features. Is it limited to 3 hours is there a membership needed to access playback like ring etc.
03-11-2023 02:43 PM
You need a Nest Aware or Nest Aware Plus subscription to get more than just event video history for the most recent 3 hours. This link lists what you get for each. You are supposed to be able to sign up for a 30-day free trial subscription to Nest Aware with a new camera or doorbell.
https://support.google.com/googlenest/answer/9681538
This page on Google Store has pricing info:
https://store.google.com/us/product/nest_aware
03-15-2023 01:00 PM
Hello everybody,
@Bryanforbes771, thanks for reaching out. How's it going with your Nest Camera? Were you able to subscribe to the Nest Aware? Don't forget to hit the links shared above for more information.
I appreciate the help, MplsCustomer.
Regards,
Emerson
03-18-2023 04:07 PM
Hey Bryanforbes771,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Emerson
03-19-2023 06:45 PM
Hey there,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Thanks,
Dan