I have used this cam at another house but haven’t used it in 4 months. I have tried all the troubleshooting. When resetting it or plugging it back in, the light in the front turns green after it is white for a second. It needs to turn blue! What do I need to do?? Help I don’t want to have to buy a new one!
Have you followed the "factory reset" instructions (not the "restart" instructions) that are appropriate for your camera? And then tried re-installing it?
@Morgan93, thanks for reaching out. How's it going with your Nest Camera? Were you able to properly reset it to the factory default? You may hit the link shared above for the steps to reset it.
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
