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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13598 Views
  • 0 replies
  • 5 kudos

Nest Outdoor Camera Lens Cover

The lens cover on one of our Nest Cam Outdoor fell off. Where can I get a replacement. The camera is no longer under warranty.

Cee by • Community Member
  • 1404 Views
  • 4 replies
  • 0 kudos

Nest Login Issues

We recently moved our business. We are trying to get the cameras working again. I don't remember my Nest password, every time I use the forgot password link I never get an email to reset password. Just keeps bringing me to the login page. Any help wo...

Nest hello doorbell bracket

Original mounting bracket missing - I bought it a year ago but only now getting around to install - where can I get a replacement mounting bracket since all aftermarket “trim” brackets say you need the original metal mounting bracket

Popeye by • Community Member
  • 974 Views
  • 3 replies
  • 0 kudos

Resolved! Floodlight/Camera Scheduling Idea for Google Home App

I was very disappointed that you cannot schedule the Nest Floodlight Camera product after I installed 5 of them, but since I replaced all my Floodlights with these, they already had a light switch that controlled the previous floodlights. There are a...

BG by • Bronze
  • 2392 Views
  • 5 replies
  • 0 kudos

Each of my events is deleted after 3 hours

Hi Support, I've purchased 3 Google nest camera (battery) and 1 new Google doorbell. Now I can't see any events. Not today. Not yesterday. Not the day before. I've experienced this for a few days. I didn't realized it until last week. I used the onli...

Shen by • Community Member
  • 33169 Views
  • 10 replies
  • 29 kudos

Billing snd subscription

Hi I paid £50 for the yearly subscription to nest aware. You also have take the original payment of £33 from me. Also I thought with the new £50 subscription for all cameras that there was extras on this snd I don’t see extras. Leachy248. can you che...

Rocco by • Community Member
  • 2104 Views
  • 3 replies
  • 0 kudos

Nest aware in the UAE?

Hi - Nest Aware is currently deactivated for UAE users. Could you please clarify:- why it is no longer active?- if and when we can expect getting the service back?Thank you.

DubaiHero by • Community Member
  • 2091 Views
  • 3 replies
  • 0 kudos

Can’t Connect to Wi-Fi

Hello, My nest doorbell is connected and the light is blue. The final step of connecting my doorbell to my Wi-Fi is the problem. It’s not connecting to my Wi-Fi that’s connected to my phone. I’ve checked the password multiple times to make sure it’s ...

Can’t see who rang the Nest Hello Doorbell

My iOS devise goes blank or freezes when someone rings the Nest hello doorbell. When it was installed, I payed for additional points simply to be sure of connectivity. I’ve read plenty of similar concerns so I thought that I would CHIME in. The deliv...

Doug1 by • Community Member
  • 1075 Views
  • 4 replies
  • 0 kudos
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