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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 220 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15960 Views
  • 0 replies
  • 6 kudos

Nest camera offline

One of my Nest cameras keep going offline repeatedly. The blue light is blinking slowly. I’ve tried unplugging, resetting network, etc. can’t seem to keep it working. My other camera and Nest doorbell work just fine. What is the problem?

rcope by Community Member
  • 1510 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Doorbell is wired but displaying battery level?

Hello - I just recently moved into a new home and installed a Google Nest doorbell. I wired it and everything was working perfectly fine. While getting familiar with some of the settings, it displayed the "infinity" symbol letting me know it was wire...

Bonesone4 by Community Member
  • 5145 Views
  • 5 replies
  • 1 kudos

Nest Aware Trial Not Showing History more than 3 hours

Hi. I signed up for Nest Aware trial and subsequently signed up fir the plan. I have never been able to view videos I have previously watched that are more than 3 hours old. Also looking at history it is inconsistent. For example I have 6 events in t...

Bippy by Community Member
  • 713 Views
  • 2 replies
  • 0 kudos

Resolved! "Can't connect to assisting device"

I purchased the Google Nest Cam 2 Pack. Installed the first one in the Google Home app with no problems whatsoever, went to go install the second one and was met with the "Can't connect to assisting device" error. Doesn't matter what I do, I cannot g...

Ardovini21 by Community Member
  • 125269 Views
  • 161 replies
  • 36 kudos

Nest recording people but not notifying me

Before I signed up for Nest Aware, I never had a problem being notified when a package was delivered. Now that I'm paying for longer hold times on the videos, I am not getting notifications. I have the video, the camera worked, but I didn't get notif...

julieG by Community Member
  • 1201 Views
  • 5 replies
  • 0 kudos

Multiple clips/videos for a long event?

Hi-I am using a series of Nest Cams (battery) and receive event-based alerts as expected most of the time. I am trying to figure out how often recording is triggered for the same event, for instance if a person moves in front of the camera for 10 min...

jbbinz by Community Member
  • 700 Views
  • 2 replies
  • 0 kudos

Resolved! PC has lost connections to all cameras

Nest works well on my I-phone. However, I signed out of my Gmail account on the PC and signed in again - and PC has now lost all cameras, recordings etc. It only offers me the chance to reload all cameras and locations again - when it's all working f...

Frankwdt by Community Member
  • 1527 Views
  • 5 replies
  • 0 kudos

And my doorbell has started peeling too

And I am another victim to the poor manufacturing of the Nest Hello doorbell.My doorbell is under a porch, covered from the rain and no direct sunlight but after 3 years I am now a victim of the peel.Reached out to Google support and they have said n...

Sunpreet by Community Member
  • 1516 Views
  • 3 replies
  • 0 kudos

Resolved! Nest not giving me 24/7 video anymore?

Paying for ‘nest aware’ no longer records video 24/7 just gives me “events” when it actually recognizes something happening in an activity zone? Since google took over nest the thing works sporadic at best. What good is that??? I think it’s time to c...

Jason365 by Community Member
  • 3602 Views
  • 5 replies
  • 7 kudos

Recording

Hi, I don't have a nest aware subscription, is it possible to record an event after it happened or send a copy ?

Ironbank by Community Member
  • 834 Views
  • 3 replies
  • 0 kudos
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