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Réseau wifi

Will271
Community Member

Bonjour,
Suite au changement de box Internet , Ma caméra n’est plus connectée au wi-fi.

Comment peut-on faire à partir de l’application  Google Home ?

D’autre part, j’ai perdu les l’étiquette avec le QR code et il n’y a pas le code sur la caméra comme indiqué sur la notice. Pour pouvoir paramétrer le wi-fi, je suis bloqué si quelqu’un pouvait m’aider s’il vous plaît.!

merci d’avance 

 

will 

 

 

 

 

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Will271 

Google Nest does not make it easy to change Wi-Fi settings.

You need to remove your floodlight camera from the Google Home app and then perform a factory reset on your floodlight camera. See the instructions in this Help topic (after the "Restart" instructions):

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=12471457933498822508-NC#zippy=%2Cnes...

You will need to remove the power cable from the bottom of your camera in order to see the 6-character alphanumeric setup code that you will need to enter instead of scanning the QR code when reinstalling the camera. See the video on this Help topic, at about 1:22. The actual code is smaller than what is shown in the video:

https://support.google.com/googlenest/answer/11003780

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Will271 

Google Nest does not make it easy to change Wi-Fi settings.

You need to remove your floodlight camera from the Google Home app and then perform a factory reset on your floodlight camera. See the instructions in this Help topic (after the "Restart" instructions):

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=12471457933498822508-NC#zippy=%2Cnes...

You will need to remove the power cable from the bottom of your camera in order to see the 6-character alphanumeric setup code that you will need to enter instead of scanning the QR code when reinstalling the camera. See the video on this Help topic, at about 1:22. The actual code is smaller than what is shown in the video:

https://support.google.com/googlenest/answer/11003780