Frustrated, Nest cam battery indoor/outdoor install fail.

[camoncamon]

Okay, I picked up a 3 pack. Currently I already have nest door bell and 2x nest 2nd gen wired indoor installed and working.

All work perfectly fine and setup easily.

These 3 new nest cam battery however, nightmare, cannot go through Google Home setup process at all.

2x of the cam would get to the end I think then tell me "There was a problem communicating with Google, try again" Trying again will just get same message.

1x of the cam won't connect to my Wifi at all. It can see the wifi but with correct password, just won't connect. Sit there playing the animation over and over, then give up.

Tried 

1) Reboot modem/router many times.

2) Reset all the cam with push of button on back and hold till it play the long music.

3) Instead of using my modem Wifi, I setup a new repeater Wifi. Both these wifi hotpot work fine with door bell and the wired Nest cams.

4) Remove all Home devices

5) Remove existing Home and create a new one, then set up these 3x cams first.

6) Instead of QR code during setup, type in the code marked on the cam body.

Nothing worked so far. While the door bell and wired indoor camera connect and install perfectly fine may times. Same Wifi connection.

I am very close to giving up on this.

So odd that 1x of the cam won't even connect to my Wifi.

Anyone else have these installation problem on the Indoor/Outdoor battery Nest cam?

What is the number for Google/Nest tech support? I can't find it anywhere. 

Thanks.

[MplsCustomer · Accepted solution]

@camoncamon 

That's not good at all.  We've had a battery camera for over 2-1/2 years and did NOT have install problems.  You've really gone out of the way to make it work.

They don't have a Support number.  To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.