RIng notifaction instead of message notification

[Someone771122]

Hi,

Is there a way to set the notifaction for when someone presses the doorbell to a ringtone not a notifiaction message? There doesnt appear to be an option in app info -> notifications -> doorbell press notifications -> sound.  It just seems to be message notifications sounds not ringtones

[MplsCustomer]

@Someone771122 

If you are talking about "Visitor announcements" that get sent to your Nest Hubs, Nest Minis, and other Nest speakers when the doorbell is pressed, you get both a "ding-dong" sound and an oral "Someone's at the front door" announcement, and there is no option to change this (though customers keep asking).

[Someone771122]

I'm talking about on my phone actually.

[MplsCustomer]

@Someone771122 We have 1st gen Google Nest Hello Doorbells that work in the Google Nest app; they send a ringtone to our phones. The 2nd gen Google Nest Doorbells that work in the Google Home app; as best as I can tell, they only send a standard notification to customer phones; it's one of many Nest app functions missing in the Google Home app.