Re-hooking Nest Cam wired 2nd gen to another network.

[George_C]

I have a second generation wired nest camera which was connected to a different network. When I moved to my new location I tried to connect it to my new network here which he had a nest camera hooked up to it already. I scanned the QR code and I tried to hook up to the new net work. However, it said something went wrong per below. Hopefully someone in the community knows the answer to this problem. Thank you. 

[MplsCustomer]

@George_C 

Since you're basically changing your camera to a new Wi-Fi network, it seems you'd need to use Google Nest Help's instructions: https://support.google.com/googlenest/answer/9223711

[aatienza]

Hey George_C,

Appreciate the help, MplsCustomer. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.

Thanks,

Archie

[aatienza]

Hey George_C,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey George_C,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie