12-24-2021 11:19 AM
Having an issue where the Nest Doorbell (battery) is recognizing vehicles as people. I have since adjusted the zone as a temp fix but I hope this gets resolved. I only have people, animals and packages turned on. The main issue is with the 40 notifications a day draining the battery at a rapid rate.
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03-17-2022 12:52 PM
Hi Brad,
I believe my issue has resolved itself. I believe the recognition has difficulty when objects like decorations are placed in close proximity to the camera. Since I took things down it seems to have improved over time.
Thanks,
Tim
01-13-2022 09:55 AM
I'm having a similar issue with my Nest Doorbell, though the one that doesn't require batteries. This only recently started to occur so I'm unsure what may have changed. It is quite annoying to receive so many superfluous notifications. I do not have Nest Aware so I cannot set notification zones. If there's a way reset what it views a people I'd very interested in that.
03-17-2022 12:44 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
03-17-2022 12:52 PM
Hi Brad,
I believe my issue has resolved itself. I believe the recognition has difficulty when objects like decorations are placed in close proximity to the camera. Since I took things down it seems to have improved over time.
Thanks,
Tim
03-24-2022 02:16 PM
Hey Folks.
I am relieved to hear that this issue has been resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.