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Reconnect to wifi

Community Member

I have come home to find my camera is offline, I can't reconnect it to the WiFi,  any suggestions I've tried restarting camera, WiFi etc i can't scan code but I set up originally without it as have all the information required to  normally restart. Any ideas would be appreciated please.


Not applicable

This may not work but it does for me. Im no expert either just a bewildered user...

One of my battery cams has a habit of going offline and staying offline when a strong wifi signal is present. After messing around for months doing all sorts of stuff to no avail when it happens now i just plug the power cable in for a while 15-30 mins thereabouts and for some reason unknown to me it just starts working again.

Community Specialist
Community Specialist

Hi LauraLouise18,

I just wanted to jump in real fast to see if you saw Fraa's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.


Community Specialist
Community Specialist

Hi everyone,

@LauraLouise18, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, Jeff and Fraa.


Community Specialist
Community Specialist

Hey there,


I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.


Thanks for the help here, everyone!