Remove Nest logo

[jet1959mo]

This has been discussed in a few posts where an answer isn't given a thought.

I recently experienced my neighbor's car get hit & run at night and my camera was the only one that was able to capture it. The only problem though is my camera is pointed down at my doorstep and the culprit that drove off could only be seen at the corner where the obtrusive NEST logo lies. Now the cops can't do anything with the video because the logo blocked the plate numbers for evidence. Now, what would it have been if someone was kidnapped, etc and the logo blocked the faces?

Why a logo anyway? It's clearly an advertisement. Your biggest competitor doesn't splatter their logo over the feed.

[EmptyNester]

This is a long shot but people on REDIT are reporting that the only way to remove the logo is by doing an on-line chat or opening a support ticket with a Nest technician.    There is no way for the user to be able to switch it off.

Here is the link to get started.   https://support.google.com/googlenest/gethelp

If this works please return back here and let us know how it went as this could help some other people as well.

[jet1959mo]

I'll give it a shot and let you know.

[janthadeus]

Hey folks!

EmptyNester, thanks for the help.

@jet1959mo sounds like a plan! Keep us posted.

Regards,

JT

[EmptyNester]

Just checking in,  Any luck?

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad

[jet1959mo]

I am a truck driver and haven't had time to chat with anyone.

[Brad]

@jet1959mo

There is an option to chat with Support, you should be able to do that as an option. 

Best regards,

Brad