Remove mounting plate for Nest Cam with Floodlight

[Jbhossack]

Need help to remove mounting plate. I don't know how to access/release the 4 clips.

[MplsCustomer]

@Jbhossack 

Perhaps doing the reverse of the mounting instructions shown at about 4:29 in the video on the link below will help:

https://support.google.com/googlenest/answer/11003780?hl=en

[Jbhossack]

What I need to reverse is the clicking on of the mounting plate which happens at 3:10 in the video. Apparently there are 4 clips that click into place that can be released with a flat head screw driver. I just can't find where to release them with the screw driver...

[MplsCustomer]

@Jbhossack 

Oh, that part of the mount. You would think that loosening the screws and turning it counter-clockwise would allow you to remove it. If not, either Google Nest needs to enlighten you, or the mounting plate is inexplicably not removable.

[Jbhossack]

Thank you, I'm hoping Google Nest can enlighten me.

[MplsCustomer]

@Jbhossack 

Here's a thread on the mount problem:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-cam-with-floodlight-white-base-stu...

[Jbhossack]

Thank you, I ended up solving the problem with two flathead screwdrivers and brute force. No elegant way to do it.

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Glad to hear that you were able to release the device from the mounting plate. Sorry to hear it was such a struggle in the first place. Please let us know if you have any further questions or concerns. 

Best regards, 

Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad