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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1558 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17665 Views
  • 0 replies
  • 7 kudos

Can’t access nest on iPhone 12 pro

Just recently I have not been able to access my Nest camera (older dropcam) on my iPhone 12 pro. I can still access it on my iPad and my MacBook but both of those are older. The homepage comes up on my phone screen but the camera does not open. Has a...

Dogmom by Community Member
  • 616 Views
  • 2 replies
  • 1 kudos

Resolved! Change wifi connection

Have google/nest wifi setup using nest wifi router and point and additional google wifi points. Have 5 Nest Cams and doorbell and all connect to nest router. Even though connection points are physically closer they are not used. How do we specify the...

cramer236 by Community Member
  • 2461 Views
  • 8 replies
  • 0 kudos

Resolved! There are two buttons on my Nest Doorbell?

I installed a wired nest doorbell this weekend. It doesn't actually have two buttons. But my mom thought it did. I think that this is a good example of end-user design considerations. I thought I should tell of my experience so that when Google desig...

Ron_Larson by Community Member
  • 2808 Views
  • 7 replies
  • 1 kudos

Nest Outdoor Cam (2019) records rustling sound

We are hearing a rustling sound when looking at our outdoor cam from iOS devices, although there is no such sound. Sounds like water is running somewhere, so we had to get the neighbors check out our yard when we were gone. So this is very annoying.D...

manuss by Community Member
  • 1356 Views
  • 6 replies
  • 0 kudos

Nest Cameras playback

Ok, so when I log into my nest aware + account, I see my 4 cameras on the split screen all working "LIVE" but when I select any camera the "LIVE" stops working and it freeze's and the same thing happens when I look at a previous event.I'm using a Mac...

GaryL by Community Member
  • 623 Views
  • 2 replies
  • 0 kudos

EXTREMELY poor resolution!

Hi!New owner of a Nest Doorbell (battery) here and I've been left hugely disappointed. The resolution is atrocious! Worse than a potato camera....To make it worse, contacted Google Help and went through the troubleshooting to no effect. Finally, they...

SyncGuy by Community Member
  • 1099 Views
  • 4 replies
  • 0 kudos
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