Repair cord connected to Nest Outdoor Camera?

[Avocat]

My Nest camera worked fine until a rodent chewed through the cord the connects the camera to the round connector piece that then has another cord to plug into an electrical outlet. Is there any way to have the camera cord replaced--it is permanently connected to the camera so I assume the camera would have to be sent in with the damaged cord. See pic attached. Thanks for your help . D.Cord Chewed by Rodent

[Brad]

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience.

Best regards,
Brad

[EmersonB]

Hi folks,

@Avocat I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

I appreciate the help, Brad.

Thanks,
Emerson

[janthadeus]

Hey Avocat,

It’s us again. We haven't received your form. Do you still need our help?

Thanks for the help, Brad and Emerson.

Regards,

JT

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, everyone.

Thanks,

Archie