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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1484 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17558 Views
  • 0 replies
  • 7 kudos

Nest Cameras Not Compatible with Nest Aware!!

So I just received and set up our 4 Nest Cams, however, I also payed $60 for a yearly subscription to Nest Aware. On the Nest Cam site, it stated that I could use these cameras with facial recognition and other features by using Nest Aware.Whenever I...

Jhorn by • Community Member
  • 3286 Views
  • 5 replies
  • 1 kudos

Need replacement magnetic mount for outdoor nest cam

Has anyone been able to find a Genuine nest cam magnetic mount? I lost mine and can’t find one anywhere online for purchase. I called Google Nest to see if I could purchase one from them and after years of having nest products, of course they’re out ...

ppimienta by • Community Member
  • 969 Views
  • 3 replies
  • 0 kudos

Replacement mounting magnets for nest cams

How after all the questions and complaints is there no solution to missing or getting replacement mounts for the nest cam (battery) . Ive seen hundreds of posts on google and no solution to getting an original mounting kit for my two cameras. HAs any...

jayc1969 by • Community Member
  • 885 Views
  • 4 replies
  • 0 kudos

Resolved! Recover a Familiar Face

I accidentally deleted a Familiar Face on my Best Hello. Is there a way to recover that Familiar Face?

geniesis9 by • Community Member
  • 1909 Views
  • 5 replies
  • 1 kudos

Nest Indoor camera connectivity issue

Hello We have a nest indoor camera used as a baby monitor since fall 2020. Over the last few weeks we have noticed increased difficulty keeping our camera powered on with the original power cord. It does not seem to be a problem with the Wi-Fi as thi...

chinaon by • Community Member
  • 778 Views
  • 4 replies
  • 0 kudos

Nest Doorbell/Camera

I have 2 wired Nest doorbell cameras with a 24v/40va transformer and having constant battery draining issues on one of them. Voltage test show 28v on both doorbell cameras but one of them holds battery charge of around 75% while the other drains and ...

jdb by • Community Member
  • 830 Views
  • 4 replies
  • 0 kudos

Outdoor Nest Cam Remote

Nest Can app says the camera is offline.I am in a different location than the Nest Cam. Blinking blue light on Nest Cam.A friend unplugged and plugged in the router. Confirmed there is Wifi.They also unplugged and plugged in the camera.Is there anyth...

mbg8 by • Community Member
  • 865 Views
  • 4 replies
  • 0 kudos

Nest Doorbell (battery) set up issues

I am not using any Google Wifi-related products/network. I already have a Google Home mini installed on my non-Google wifi network, so I know my Google products can work on my home wifi.However, I am having issues adding the Nest Doorbell (battery) t...

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