Nest Hello Doorbell (wired) Wi-Fi ?

[Wofstun]

The back doorbell was working but stopped due to low voltage (2 doorbells on 15v). Front door works fine. Replaced chime/transformer and rewired. Now have 23v on dedicated chime. Nest blue on ringer button then operation button blinks green and both go out. Will not factory reset and will not connect to Wi-Fi. Chime activates when button is pushed but will no video. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[James]

Hello @Wofstun,
Just wanted to check in here to see if you were able to see John's response here? Did you have time to dive into the issue you are having? Please keep us posted if you need anything else.

Thanks,
James

[James]

Hey folks,
We'll go ahead and leave this thread open for another 24 hrs in case anyone else has any follow up questions or comments.

Thank you,
James

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.