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Product not working on my iphone but still works on my ipad.

Pixeesmom2
Community Member
4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

James
Community Specialist
Community Specialist

Hello @Pixeesmom2,
Just wanted to check in here to see if you were able to see Brad's response here? Did you have time to dive into the issue you are having? Please keep us posted if you need anything else.

Thanks,
James

James
Community Specialist
Community Specialist

Hi everyone,
We just wanted to check in one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this thread in another 24 hrs.

Thank you,
James

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.