New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
I need help resetting my Nest outdoor camera. This issue has come up repeatedly on here -- e.g., here, here, and here -- but no solution gets posted.I have a Nest outdoor camera. The device is set to interface with a wireless router that no longer ex...
i need to see friday morning history
Our new nest cameras do not save video. We do have a subscription, and the older, pre-google cameras save video. However the 3 newer cameras seem to save it only for a few hours. I don’t see any options within the app to change settings to save video...
I have second generation nest camera (white camera) that I have in my sons bedroom. I just moved to a larger space so I bought a Google home hub to stream his camera too. My home hub is telling me it cannot support streaming. Is this because of the n...
I am having difficulty connecting my camera the message I keep receiving cannot connect to cloud. Tried factory setting and router restart it is not workingi have a UniFi network with 2.4 - 5 GHz broadcast. Help is appreciated
I just bought a Nest Camera Indoor 2nd Gen figuring it would work just like the Nest Camera Indoor 1st Gen I bought for my parents with the ability to view from the web. Viewing from the phone works some of the time, but I work in a location where yo...
I replaced our new Nest Wired Doorbell due to severe halo issues, and now I cannot connect the replacement doorbell. We have 4 Thermostats and 3 other cameras, and they are all working fine on our NEST network. The replacement doorbell doesn't allow ...
My door bell and camera is wired it says offline what is wrong?
I had my outdoor battery camera setup and working fine. It needed a recharging but after the recharge it would not connect. I deleted it from the app and tried to re-enter it but I feel like I'm going around in circles now. I need help to get this wo...
My nest outdoor camera now only shows "events" in my video history, no longer 24/7 video which it used to show prior to account migration. The nest app shows that I have a nest aware subscription (expires 10/27/22) - I've had nest aware for many year...
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