You’ll need to contact support to review your options. However the doorbell will need to be within the one year warranty period for any kind of hardware support consideration.
I appreciate the help @Rubes. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
