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Replacement Nest Cam Base

Chief
Community Member

Hi there, I've misplaced the base for my Nest Cam (battery) and am wondering how I can go about finding a replacement. I have seen a few people with the same issue and it seems like Google can offer a replacement in certain circumstances. There also seems like there could be some 3rd-party options out there.

Any assistance would be very much appreciated!

5 REPLIES 5

aatienza
Community Specialist
Community Specialist

Hey Chief,

 

Thanks for posting here in the Google Nest Community.


Could you tell us when and where you purchased your Nest camera? Also, are you in the same country where you bought it?

 

Thanks,

Archie

Chief
Community Member

Hey Archie!

Sure thing - I purchased two Nest cams and a Nest doorbell in March this year. I am still in the same country (Australia).

aatienza
Community Specialist
Community Specialist

Hey Chief,

 

Thanks for the information. Could you fill out this form and let us know once you're done?

 

Thanks,

Archie

Chief
Community Member

Done!

aatienza
Community Specialist
Community Specialist

Hey Chief,

 

Thanks! We got your form. One of our team will send you an email and continue the conversation there as I'll be locking the thread after 24 hours.

 

Thanks,

Archie