Replacement Parts for Nest Doorbell Wired Gen 2

[Mbshine22]

Hi, my nest doorbell will not stay securely mounted to the wall bracket. The issue might be that the tiny screw that is supposed to secure the doorbell to the mounting bracket seems stripped or defective. Where can I find replacement parts for the bracket?

Thanks!

[Lance_L]

Hey Mbshine22,

Thanks for reaching out to the Community.

I’d be happy to look into this for you. I need additional information from you that would be best shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. This form is only meant for you to use, so let me know once you’re done.

Best,

Lance

[Lance_L]

Hi Mbshine22,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you.

Regards,

Lance

[Mbshine22]

Hi, I’m just following up on this. Are you able to help? Thanks

[zoeuvre]

Hi there, 

Thanks for the follow-up, and I'm sorry for the delay. I've notified our team and will loop back in with you once we have an update. I'll keep this thread open until you are assisted via email. 

Kind regards,

Zoe